Refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at floralvoidindia@gmail.com.

You can always contact us for any return question at floralvoidindia@gmail.com or get in touch with us on our Social media handles.

Note: Please be aware that Exchange/Refund requests will only be processed in the case of an error on our part, during shipping, or if you find that the received item does not correspond with the product image or description. Kindly attach relevant proof in your email if any of these conditions apply. Thank you for your cooperation and understanding.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at floralvoidindia@gmail.com.